Vets Net Call Terms and Conditions

Effective Date: June 15, 2026

Welcome to Vets Net Call. These Terms and Conditions govern your use of the Vets Net Call application (the "App"), operated by SC 7220 Ventures LLC ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms.

1. Eligibility and Account Registration

• Veteran Verification: The App is designed exclusively for verified U.S. Military Veterans. To create an account, you must successfully complete our verification process using your Department of Veterans Affairs (VA) or ID.me credentials.
• Account Security: You are responsible for maintaining the confidentiality of your account password. You are fully responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
• Accurate Information: You agree to provide accurate and complete information during the registration process.

2. Acceptable Use and Conduct

Vets Net Call is a trusted network for Veterans to connect and communicate. You agree to use the App responsibly and respectfully.

You must not:

• Use the App for any illegal or unauthorized purpose.
• Harass, abuse, threaten, or intimidate other users.
• Impersonate any person or entity, including falsely claiming a rank or military branch.
• Attempt to bypass or compromise the App's security or End-to-End Encryption features.
• Upload or transmit any malicious code, viruses, or harmful software.

Safety and Moderation: The App includes tools to block users and report abusive behavior. We actively review user reports to maintain a safe network. We reserve the right to suspend or terminate your account if you violate these rules of conduct or if you are found to be harassing other Veterans on the network.

2.1 Zero Tolerance for Objectionable Content

Vets Net Call is dedicated to providing a safe, supportive peer network. You agree not to upload, post, transmit, or otherwise make available any content that falls under the category of "Objectionable Content." We maintain a zero-tolerance policy for such material.

2.2 Definition of Objectionable Content

Objectionable Content includes, but is not limited to, the following:

• Hate Speech and Discrimination: Content that incites hatred, promotes violence, or disparages individuals or groups based on race, ethnicity, religion, disability, age, nationality, veteran status, sexual orientation, or gender identity.
• Harassment and Bullying: Content that targets specific individuals with the intent to degrade, intimidate, shame, or bully, including malicious doxxing or threats of physical violence.
• Encouragement of Self-Harm: Content that promotes, provides instructions for, or actively encourages self-harm, suicide, or eating disorders. (Note: Expressions of personal distress or reaching out for peer support are permitted and will be met with resources, including routing to the Veterans Crisis Line. However, encouraging others to harm themselves is strictly prohibited.)
• Sexually Explicit Material: Pornography, sexually explicit imagery or text, or content that promotes sexual exploitation.
• Dangerous or Illegal Activities: Content promoting illegal acts, terrorism, unauthorized weapons sales, or the sale of illegal drugs.

2.3 Enforcement and Account Termination

Vets Net Call reserves the right, at our sole discretion and without prior notice, to immediately remove any Objectionable Content. Users found in violation of this policy will be subject to immediate account suspension or permanent termination.

3. Privacy and Data Security

Your privacy is critically important to us. Our data practices, including how we handle your information, are detailed in our Privacy Policy.

By agreeing to these Terms, you also acknowledge our Privacy Policy. Key commitments include:

• We do not sell your data.
• We use End-to-End Encryption to secure your messages and voice notes.
• You can request the permanent deletion of 100% of your data at any time, which will be completed within 45 days.
• We will notify you within 72 hours if a data breach occurs.

3.1 Business Transfers and Company Closure

If Vets Net Call is involved in a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred to a new entity. In such an event, we guarantee the following protections:

• Advance Notice: We will notify you via email and an in-app alert at least 30 days before any transfer of your data occurs.
• Policy Guarantee: The new entity will be legally required to honor the exact data protections outlined in this agreement. Your data will never be sold.
• Your Control: Before any transfer takes place, you will be given the explicit option to download a secure copy of your data and permanently delete your account.
• App Closure: If Vets Net Call ever ceases operations permanently, all user data, including encrypted messages and account details, will be securely and permanently destroyed.

4. User-Generated Content and Community Safety

4.1 Content Filtering and Moderation

We are committed to maintaining a supportive environment. Vets Net Call utilizes a combination of automated filtering and manual review to prevent Objectionable Content from appearing on the platform. However, because this is a live peer network, you may occasionally encounter content that violates our policies before we can identify and remove it.

4.2 Reporting Abusive Content and Behavior

If you encounter content or a user that violates our Acceptable Use policy or posts Objectionable Content, you are encouraged to report it immediately. You can do this by using the "Report" flag located directly on every post, message, and user profile.

• Timely Review: We guarantee that our moderation team will review all submitted reports within 24 hours of receipt.
• Action Taken: If we determine the reported content or behavior violates our Terms, we will immediately remove the material and may suspend or permanently terminate the offending user's account without prior notice.

4.3 Blocking Other Users

You have complete control over your interactions on the App. If you feel uncomfortable or simply do not wish to interact with another individual, you can use the "Block" feature on their profile. Blocking a user will immediately hide their content from your view and completely prevent them from sending you direct messages or tagging you in the network.

4.4 Developer Contact for Safety Concerns

If you need to escalate a severe safety concern, experience a technical issue with the in-app reporting tools, or wish to appeal a moderation decision, you can contact our trust and safety team directly at: safety@vetsnetcall.com.

5. Intellectual Property

All intellectual property rights in the App, including its design, code, branding, and features, belong to SC 7220 Ventures LLC. You may not copy, modify, distribute, or reverse engineer any part of the App without our explicit written permission.

6. Disclaimers and Limitations of Liability

6.1 No Medical or Mental Health Advice (Peer Support Only)

Vets Net Call is strictly a peer-to-peer social networking and communication platform. We are not a healthcare provider. The App does not provide medical advice, psychiatric diagnosis, psychological therapy, or professional counseling of any kind.

Any information, resources, or peer interactions found on this App are for general support and informational purposes only. They must never be relied upon as a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider. You agree that Vets Net Call bears no legal or medical liability for any actions you take, or fail to take, based on interactions, content, or resources provided on the App.

This app does not provide medical advice and is not a substitute for professional medical diagnosis or treatment. Vets Net Call is a supplemental peer network tool and does not replace official VA medical records, mental health treatments, or emergency services. Always seek the advice of a VA physician or other qualified health provider with any questions you may have regarding a medical condition.

6.2 Emergency and Crisis Routing

Vets Net Call is not monitored for emergencies and does not provide immediate crisis intervention services. If you are experiencing a medical emergency, a mental health crisis, or are having thoughts of suicide or self-harm, do not rely on this App. You must immediately seek professional help:

• Dial 911 for immediate medical emergencies.
• Dial 988 and Press 1 (or text 838255) to reach the confidential Veterans Crisis Line.
• Proceed to the nearest hospital emergency room or VA medical center.

7. Changes to the Terms

We may update these Terms and Conditions over time. If we make significant changes, we will notify you through the App or by email before the new Terms take effect. Your continued use of the App after the changes take effect constitutes your agreement to the new Terms.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the state in which SC 7220 Ventures LLC is headquartered, without regard to conflict of law principles.

9. Platform Specific Terms

Apple EULA Disclaimer

Acknowledgment: You acknowledge and agree that these Terms are concluded between you and SC 7220 Ventures LLC only, and not with Apple Inc. ("Apple"). SC 7220 Ventures LLC, not Apple, is solely responsible for the App and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

10. AI Foundation Models Consent

AI Features and Consent: The App utilizes artificial intelligence (AI) features, including but not limited to the AI Agent Standing Watch for crisis escalation and community safety. By using the App, you explicitly consent to the processing of your text and inputted data by these AI foundation models to provide moderation, safety, and support services. All data processed by our AI features is subject to our Privacy Policy and governed by our End-to-End Encryption standards where applicable.

No-Cost Guarantee: The core networking and support services of Vets Net Call are provided completely at no cost to eligible, verified U.S. Military Veterans. Your participation in the network is entirely voluntary.

11. Federal Grant Disclosures and Accessibility

Section 504/508 Accessibility Statement

Accessibility: SC 7220 Ventures LLC is committed to ensuring digital accessibility for all Veterans, including those with disabilities. We strive to continually improve the user experience and apply relevant accessibility standards, aiming for compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any accessibility barriers while using the App, please contact us immediately at accessibility@vetsnetcall.com.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

SC 7220 Ventures LLC
30 N. Gould Street
Suite R
Sheridan, WY 82801
Email: contact@vetsnetcall.com