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Vets Net Call Privacy Policy

Effective Date: June 15, 2026

1. Our Core Privacy Commitment to Veterans

Vets Net Call was built to protect the veteran community, and that protection extends to your personal data. Our privacy philosophy is simple: We absolutely do not, and never will, sell your personal data, medical information, or communication history to any third parties, data brokers, or advertisers.

2. Information We Collect and How We Protect It

To provide a secure, verified network, we must collect specific information. We utilize advanced cryptography so that even we cannot view or read your private communications.

A. Veteran Verification Data (Highly Sensitive Information)

To ensure a civilian-free network, we collect your First Name, Last Name, Date of Birth, and residential address to securely verify your military service against the Department of Veterans Affairs (VA) API or ID.me.

Protection Guarantee: We never store your raw identity data in plain text. It is either immediately converted into an irreversible cryptographic hash (to prevent duplicate accounts) or locked behind military-grade AES-GCM encryption.

B. End-to-End Encrypted Communications

Your direct text messages and voice notes are secured using End-to-End Encryption (E2EE) powered by the X25519 protocol.

Protection Guarantee: Vets Net Call stores only unreadable ciphertext. We do not have the decryption keys to read your private messages or listen to your voice notes.

C. Profile and Social Data

We store your chosen Call Sign, military branch, years of service, active/off-net status, and connections (friends and blocks) in plain text so the network can function and you can find your Shipmates or Battle Buddies.

D. Device Permissions

The App requires specific permissions to function. You have full control over these in your device settings:

3. Data Sharing & Security Protocols

Strict Limitations on Sharing: In alignment with our core commitment, we will never sell, rent, or trade your personal data. We only share necessary data with heavily vetted infrastructure partners (such as secure server hosts or the VA API for verification) who are contractually bound to confidentiality standards that match our own.

Continuous Security: We employ military-grade security measures, including AES-GCM encryption and stringent access controls, to safeguard your information at all times.

72-Hour Breach Notification: While we utilize top-tier security to prevent unauthorized access, transparency remains our priority. In the highly unlikely event of a security breach that compromises your personal or verification data, Vets Net Call is committed to notifying all affected veterans and relevant authorities within 72 hours of discovery. This notification will include clear details of the incident and the immediate steps we are taking to secure the network.

4. Business Transfer and Sunset Clause

Unwavering Protection During Transitions: Vets Net Call was built for veterans, not for profit-driven data harvesting. In the event that Vets Net Call undergoes a business transition—such as a merger, acquisition, or sale of assets—your personal data will not be transferred as a standard business asset unless the acquiring entity legally binds itself to uphold this exact Privacy Policy in its entirety.

Sunset Provision: If the Vets Net Call service is ever permanently discontinued (sunset), or if an acquiring entity cannot guarantee our strict privacy standards, we will not transfer your data. Instead, we will initiate a mandatory, secure data wipe. Users will be notified in advance, and all personal data, communication histories, and verification hashes will be permanently destroyed to prevent misuse.

5. VA Mandatory 45-Day Data Deletion Guarantee

Strict Compliance and Data Purging: In accordance with Department of Veterans Affairs (VA) guidelines for veteran data protection, Vets Net Call enforces a mandatory 45-day data deletion policy.

The Guarantee: Upon the closure of your account—whether initiated by you, due to prolonged inactivity, or for violations of our terms—we guarantee that all associated identity data, cryptographic hashes, and profile information will be permanently and irreversibly purged from our active servers and backup systems within a maximum of 45 days. Once deleted, this data cannot be recovered.

5.1 Web-Based Account Deletion Link (Privacy Policy)

Account and Data Deletion: You have the right to request the deletion of your account and all associated personal data at any time. You can delete your account directly within the App settings. Alternatively, you may request account deletion without using the App by visiting our dedicated web portal at: vetsnetcall.com/support#section-delete-account

Zero-Commercialization & VA Data Sharing

Strict Prohibition on Commercialization and Targeted Advertising: We will never sell, rent, or lease your personal data to third parties. We strictly prohibit the use of your data for targeted behavioral advertising.

VA Reporting Requirements: As a recipient of federal grant funding, user data may be shared with the Department of Veterans Affairs (VA) strictly for the purposes of mandatory grant reporting, program evaluation, and compliance. Any data shared with the VA for these purposes will be de-identified and aggregated to the maximum extent possible to protect your individual privacy.